Answers from FullHR Partners

This page is to constantly update & inform FullHR Clients & Partners by bridging communication during the COVID-19 pandemic

Essential Small Business Financial $urvival Tools Articles are continuously update, so always refer to the most recent version of information. Articles are owned by their copyright holders and not property of FullHR, Inc.  You may link to this page but not to individual articles; as they may not be shared or reproduced as FullHR, Inc cannot grant permission or the rights to publish. ** Please press your <Page Down> key until you see your carrier's portal BELOW Then Click on LINK.Articles HIGHLIGHTED in YELLOW are being constantly updated.  


COVID-19 Testing Center 1 Block from FullHR
COVID-19 Testing Center 1 Block from FullHR
CDC Centers for Disease Control and Prevention
Interim Guidance for Businesses and Employers with links to constantly updated pages since 03/2020
GOOGLE: COVID-19 Information Constantly updating Page

04-02-20 FSA/HSA/HRA COVERS Over the Counter AGAIN- NEW Eligible Expenses

COVID19 Guidance from OSHA - OSHA has issued a new guidance specifically on COVID-19

Pandemic \Preparedness in the Workplace  - 

 Carrier Releases

GROUP Benefits Partner  
04-14-2020 Virtual Visits  
04-07-2020 Vision Works-Reopening Select Locations by Appointment  
03-24-2020 (EXCELLENT) Fully insured: Business disruption support  
03-24-2020 COVID-19 Special enrollment Period 03-23-2020 to 04-06-2020  
03-24-2020 EMPLOYER COVID-19 Answers to Critical Questions Clinical, Federal guidance, Member support, Testing, RX, Key resources  

04-2-2020 Briefing from Chief Medical Officer and  UHC Leadership for Key Accounts Scheduled  12-1 pm ET  (FULLHR Clients may Join Here Event Link) 03-23-2020 NOTICE of Special Enrollment Opportunity for fully insured Small Business, Key Accounts clients: To assist employees in accessing care, we are providing fully insured Small Business and Key Accounts clients with a Special COVID-19 Enrollment Opportunity to enroll employees who did not previously enroll in coverage. 

03-19-2020 Important COVID-19 update - Requirements for a 30-day RX supply -  Free Access to COVID-19 Testing - Free Access to Telehealth - Free telehealth Doctor with Virtual Visits - 90-day Access of your local doctor - Emotional Support:  If you are experiencing symptoms or think you might have been exposed to COVID-19, please call your health care provider right away and ask what telehealth options they may have to meet virtually. Free Access to Testing If you meet the CDC guidelines, and it's requested by your doctor, we'll waive costs for COVID-19 testing. If you have coverage questions on testing, testing locations, treatments or anything else, please call the number on your health plan ID card. Free Access to Telehealth To make it easier for you to connect with health care providers from the comfort and safety of your home, there are two ways to access telehealth services: Talk to a telehealth doctor for free with Virtual Visits: Sign in to® or the UnitedHealthcare® app to chat with a doctor by phone or video 24/7*. We'll waive all costs for the next 90 days. Virtual Visits can be used for advice and guidance about COVID-19, but cannot be used to test for or treat it. Talk to your health care provider about telehealth: For the next 90 days, telehealth access is expanded in response to COVID-19 to allow faster support and to reduce exposure to the virus. Your local medical provider may be able to provide a telehealth visit through live video-conferencing. Costs for local provider telehealth visits for COVID-19 testing are waived. Early Medication Refills If you're an eligible UnitedHealthcare and OptumRx member who needs help obtaining an early prescription refill, please call the number on your health plan ID card for assistance. Emotional support For emotional support, please call the number on your health plan ID card to reach professionally trained mental health experts, free of charge.  
 All Savers: COVID-19 BLOG -  
  COVID-19 BLOG constantly updated  
03-20-2020 BCBS expands benefits for virtual visits to all members (How to use Blue Care OnDemand)    

BlueCross and BlueShield of South Carolina will immediately expand benefits for virtual visits for all members. Telehealth visits provide convenience for people to access care at home. This will also help slow the spread of COVID-19 by limiting exposure, mitigating the surge of demand on our health care system and helping protect health professionals on the front lines. What we are doing: Blue CareOnDemand SM: Any visit type through Blue CareOnDemand is now available with no member cost share, effective until further notice, when code COVID19 is used. Telehealth: Our provider telehealth policy has been expanded effective March 17, 2020, and for 30 days thereafter. After that, the policy will be reevaluated for extension or modification

Telephone visits: Services delivered over the phone to existing patients will be covered. Providers offering these services must already be credentialed in the BlueCross system. Telehealth services: HIPAA-compliant telehealth services (process and technology using both audio and video) will be covered at the same benefit level as office visits. This includes visits with new patients and current patients for providers already credentialed by BlueCross to offer telehealth services. Other providers will need to apply to BlueCross to use these telehealth services in their practices, Members are encouraged to call their doctor and ask for a virtual visit. These virtual visits must be medically necessary and meet qualifying criteria. Please note that the members copay and coinsurance will still apply.


03-19-2020 BCBS Employer materials for communicating with employees


For those seeking information regarding BCBSNC 


BCBSNC COVID-19 Blog Constantly Updated


 03-06-2020 CVS Health announces COVID-19 resources for Aetna members   
COVID-19 BLOG includes video from CEO  
Colonial Life COVID-19 BLOG      
Colonial Coverage and Billing Questions If you cannot pay your monthly invoice, please see this article on how businesses can collaborate with carrier to extend payments   
Unum logo, blue  
04-15-2020 COVID-19 Response  

UNUM Billing Questions


UNUM Coverage Questions


CIGNA - Coronavirus (COVID-19) Resources for Employers

Anthem: Anthem announced this week that they are allowing Fully Insured groups and ChamberAdvantage Groups a Special Open Enrollment period to enroll employees who were eligible as of the group's last open enrollment period but waived coverage at that time. This special enrollment period is for all product lines. It is also open to eligible spouses and dependents of covered employees. This Group Special Enrollment Period will last from March 23 - April 3 and is for Large and Small groups with coverage effective April 1.  
Humana: At this time, Humana is not offering a special enrollment period due to COVID-19 for those that previously waived coverage to come onto the group policy.  If something changes, we will be sure to share updates via continued communications.  
 CVS Health  
 CVS Pharmacy BLOG frequently updated  
 Compliance Partner   
 LEGAL: Parker Poe  
03-20-2020 N.C., S.C. & GA Adjustments to Unemployment Insurance in Response to COVID-19  
03-19-2020 Key Provisions in the Families First Coronavirus Response Act (Paid Sick Leave beginning 04/02/2020)  
Compliance Resources  
General COVID-19 BLOG  
03-26-20 Navigating Compliance Supporting Key Requirements During Crisis  
03-19-20 Coronavirus Bill Requiring Paid Employee Leave Signed Into Law  
03-19-20 Coronavirus and the Workplace – Compliance Issues for Employer  
03-19-20 DOL FAQs: COVID-19 and the Fair Labor Standards Act  
03-18-20 Health Plans Must Provide Free Coronavirus (COVID-19) Testing  
03-12-20 Essential Health Benefit Coverage and Coronavirus  
Human Resources:  
04-24-2020 FFCRA and COBRA Common Compliance mistakes (PrimePay Video Series)  
03-30-20 myHRcounsel’sAttorneys Review of current law and process changes   
03-27-20 Answers for Employers on COVID-19  
03-19-20 HR and COVID-19 -Cristy Carroll SPHR  
03-19-20 Telecommunication Policy (Word Doc)   
03-18-20 Coronavirus and the Workplace - Avoiding Potential Discrimination  
03-18-20 Guidance for Business and Employers to Plan and Respond to COVID-19  
03-17-20 How Coronavirus Could Impact Your Business’s Insurance  
Employee Resources:  
03-19-20 Poster - Take a Step Back  
03-18-20 10 Ways to Protect against Coronavirus   
03-16-20 Employee Work From Home Guide (Word Doc)  


Webroot Internet Security Webroot Blog regarding COVID-19 phishing scams and how to protect your organization

 Federal Government

03-27-20 New Law Care Act Phase 3 COVID H.R.6201

03-26-20 High Deductible Health Plans and Expenses Related to COVID-19

03/25/20 Congress Agrees to $2 Trillion Coronavirus Relief Bill

03/20/20 U.S. Citizenship and Immigration Services USCIS Announces Flexibility / Digital Signatures in Submitting Required Signatures During COVID-19 National Emergency


 State Government

North Carolina

Online Enroll in Unemployment here

03-27-20 Stay at Home Executive Order No. 121

03-23-2020 NC DOI Video Video From North Carolina Dept of Insurance 03-23-2020

03-17-2020  State Tax Relief (State Tax Penalty Waivers)The North Carolina Department of Revenue is offering individuals and businesses tax relief as part of the state’s response to the coronavirus outbreak. The agency won’t impose late payment penalties for income tax due on April 15 if the tax is paid by July 15. Anyone who cannot file an income tax return by April 15 must request an extension from the IRS or the Department of Revenue on or before April 15.

03-17-2020 Executive Order 118 (COVID-19 Section 1-Closure of Dine-In Restaurants, 3-Unemployment Insurance Changes

03-10-2020 Executive Order 116 (COVID-19 Safety Waivers) 

South Carolina 

MUSC is offering free virtual screening for Covid -19

04-06-2020 South Carolina Executive Order

03-31-2020 South Carolina Executive Order

03-24-2020 COVID-19 South Carolina Unemployment Insurance Benefit FAQ

Regular Flu Solutions

Regular Flu? Here is a Coupon for a 2 day Flu RX instead of 2 weeks



DISCLAIMER: This information is constantly changing. It is your responsibility to verify all facts and policies as the information provided is being provided as quickly as possible from trusted partners and sources.  There are errors in the information as policies and laws are changing hourly. This is to provide the information as quickly as possible. It is your responsibility to verify each fact and date if the enclosed and linked information is being use for alerting Partners and Clients of Critical issues and possible changes to procedures, policies and law.