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The passage of the Affordable Care Act (ACA) upended the personal insurance and employee benefits spaces. Today, the ACA provides innumerable options for individuals and families to obtain health coverage. It also creates regulatory hurdles for small business owners and HR teams.

To help you navigate these hurdles, ensuring the best coverage options for yourself, your family, or your entire team, Full HR is pleased to offer an ACA Open Enrollment Hotline. For now through December 15, we’ll have operators available each day from 8AM to 6PM, offering guidance through the various ACA and Medicare options that are available. We invite you to call us with your questions, or with any needs you have as you seek to navigate the plans available to you.

Discover FullHR’s ACA Enrollment Hotline

Our hotline is available for customers in the following states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Massachusetts
  • Michigan
  • Mississippi
  • Montana
  • New Jersey
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • West Virginia

When you call, one of our health insurance sherpas will walk you through the enrollment process, helping you sign up for coverage with any and all major carriers. We’re here to help individuals get the medical insurance they need for their family, and also to equip HR teams to outline the best options for their employees.

Call FullHR’s ACA Help Line Today

Don’t let the complexities of the ACA Open Enrollment season keep you from securing affordable, effective coverage. Get the peace of mind you need by calling the FullHR insurance sherpas: Reach out at 866-225-1795!

Any time you start a business, you’re inevitably courting risk. This risk may come from lawsuits, worker’s comp claims, or other forms of liability. One of the most effective ways to manage your risk exposure is by investing in the right insurance coverage. The question is, what level of coverage do you really need?

The answer may depend a little bit on your industry, but more than that, it depends on the size of your company. Indeed, as you assess your business insurance needs, one of the best places to start is by taking stock of how many employees you have.

Assessing Insurance Needs by Business Size

While there are no hard-and-fast rules here, there are a few basic size categories to consider.

Home-based Businesses

A lot of companies start in basements, attics, living rooms, or garages. The typical home-based business has modest revenues, and seldom more than one additional employee.

Even home-based businesses benefit from proper insurance protection, however. It’s particularly important for home-based entrepreneurs to note that their regular homeowner’s policy does not protect them against all types of liability and loss. It’s vital to take out additional coverage that encompasses any business activity that happens within the home.

Small Businesses

The small business designation is typically applied to companies with 50 employees or fewer. Meanwhile, the Small Business Administration highlights businesses that are organized for profit but not dominant within their field.

Small businesses require more robust insurance coverage than home-based businesses, including general liability as well as worker’s comp policies.

Medium-sized Businesses

A medium-sized business is usually defined as having between 51 and 1,000 employees, and revenues of anywhere from $10 million to $1 billion.

Naturally, businesses in this category need more advanced insurance coverage, including property and liability policies.

Large Businesses

At the enterprise level, it’s important to have insurance policies that can cover complex, multi-million-dollar risks. For businesses that reach this high level, we generally recommend working with a risk management specialist to determine the specific types of insurance that are best suited for addressing risk exposure.

Assess Your Insurance Needs with FullHR

Ready to learn more about custom insurance policies that fit your business’ size and scope? Our team is here to help. At FullHR, we’re happy to help our clients find right-sized insurance policies, whether that’s to meet the needs of a home-based business or a multi-million-dollar enterprise. Reach out to us to learn more.

Monday, 02 October 2023 10:56

Critical Tips for Open Enrollment Communications

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It’s that time again, when many HR teams are ramping up for open enrollment season. To ensure your employees are taking full advantage of the benefits available to them, it’s important that they have a clear understanding of what those benefits are in the first place. It’s HR’s job to offer clear, consistent, and effective communication, guiding employees through the process for enrollment and persuading them that it’s valuable to do so.

Effective communication is harder than ever, particularly since so many companies still operate with remote or hybrid work policies. What this means is that simply placing a few flyers in the break room isn’t enough to reach everyone. Instead, HR needs to adopt a more robust, multi-channel communication strategy. Here are a few tips for doing so.

Tips for Open Enrollment Communications

1) Communicate where your employees are.

Again, flyers in the break room won’t cut it if you have a significant number of employees who never actually visit the break room. Keep the flyers, by all means, but also make sure you’re providing open enrollment information across a range of digital platforms. In-house employee emails, the employee Web portal, text messages, and employee apps are all great places to communicate about open enrollment.

2) Tell employees what they want to hear.

Bear with us on this one. What we’re saying is, don’t be so laser-focused on what you think employees should know that you neglect to touch on the questions they’re asking, or the pain points they’ve expressed. Demonstrate that you’ve actually listened to employee feedback about the open enrollment process or about your benefits offerings in general, communicating with them about the things they’re most interested in.

3) Communicate early and often.

Keep in mind that most employees will need multiple “touch points” in order to make a confident decision about their benefits enrollment. Start rolling out information as early as you can and provide plenty of opportunities for follow-up.

4) See what works.

Go back to your data from last year’s open enrollment to see what worked and what didn’t, and be diligent in collecting fresh data points this year. Use surveys to gather direct employee feedback, but also keep an eye on things like email open metrics. These analytics can be potent tools for fine-tuning your communication efforts, ensuring each year builds on the last.

Leave No Employee Behind with Your Communication Strategy

For a successful open enrollment season, robust and consistent communication is vital. Make sure you’re communicating as effectively as possible with your employees, using the guidelines we’ve outlined here. And with any questions about making this your best open enrollment season yet, reach out to FullHR directly.


Tuesday, 29 August 2023 11:26

Setting the Right Workplace Safety Goals

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Every company has a clear interest in creating a safe work environment for its employees. Safety is paramount for the health and wellbeing of your team members, for ongoing productivity, and for legal compliance. Of course, simply expressing a zeal for safety is not enough. It’s critical to go further, developing a robust plan to protect your workers from accidents and injury.

A good starting point is to establish the right workplace safety goals. While those goals may look a little different from one company to the next, there are a few steps that can help any company develop a sound paradigm for measuring workplace safety initiatives.

Tips for Setting the Right Workplace Safety Goals

Involve Stakeholders

First and foremost, it’s critical to solicit feedback from all stakeholders, including team members and managers. They’re the ones who are in the trenches each day, and they’re the ones who can provide insight into the biggest safety obstacles and barriers that they see.

Identify Specific Hazards

Your workplace safety goals will typically revolve around prevention and control of the most common risks that employees face. As such, it’s important to start with a clear sense of what those hazards are, whether eye strain, back injuries, or exposure to toxic materials. Use employee feedback, past injury data, walkthroughs, and audits to identify your biggest threats.

Align Safety with Mission

It’s also important to ensure that employees see a clear connection between safety and the company’s mission. Emphasize the ways in which achieving your safety goals helps your team develop the best product or service, create a healthy culture, aid customers, and serve the community.

Set SMART Goals

Consider the SMART framework for your workplace safety goals. That is, create goals that are specific, measurable, achievable, relevant, and bound by time. Here are some examples of SMART safety goals:

  • Conduct at least one workplace safety training session every two months.
  • Create safe work instructions for all workplace tasks by the end of Q2.
  • Close 80 percent of hazardous condition reports within 30 days of submission.

Create an Action Plan

Once you identify some goals, create a corresponding action plan to help you achieve those goals. Make sure you specify who is accountable for each step, and the deadline associated with those steps.

Evaluate and Revise Your Plans

Solicit feedback and check your progress regularly. Don’t hesitate to revise your workplace safety goals as needed, or to fine-tune your plans for achieving those goals.

Let’s Talk Safety

Ready to take the next step on workplace safety? We’d love to help. Reach out to the team at FullHR to schedule a consultation with us.

Wednesday, 12 July 2023 13:22

Tips for Taking Clear Car Accident Photos

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One way in which HR can serve employees is by providing them with guidance on using their insurance benefits most effectively. For companies that offer auto insurance packages or discounts, this means instructing policyholders on what to do following an accident or a fender-bender, maximizing the success of a potential claim.

For those who are involved in accidents, one of the best ways to strengthen a claim is to take clear and accurate photos at the scene of the accident. Obviously, this assumes little to no injury. Safety always comes first, and the top priority should always be getting the right medical care for anyone who was hurt.

With that said, it’s always best to take a few cellphone photos of the accident scene whenever possible, including the damaged areas of both vehicles, plus the general surroundings (e.g., signs, medians, fences, anything else that might indicate the severity of the collision).

What follows are a few general guidelines for taking good, clear photos.

How to Take Accurate Photos at an Accident Scene

  • Capture the full scene. If you’re able to do so safely, make sure you get some images that capture the positions of both cars, as well as the conditions of the road where the accident took place.
  • Get the details. Try to capture as much detail as possible before any tow trucks come, including things like deployed airbags, scratches, dents, fluid leaks, and damaged tires.
  • Seek different angles. Get some up-close shots of the damage to your vehicle, then step back for a wider view. Always take time to ensure your images are clear, not blurry, before you move on.
  • Look beyond the vehicles. There may be some crucial evidence beyond the vehicles themselves, such as skid marks, road debris, or signs of hazardous weather. Capture these details in your photographs whenever possible.
  • Photograph the other driver’s info. Rather than writing down the other motorist’s driver’s license number and insurance info, why not just request to take snapshots of their respective cards, ensuring accuracy and clarity? Also try to photograph IDs of witnesses, should you need to contact them later in the claims process.
  • Document your injuries. Finally, if you have any scrapes or bruises, take some images of them. This can be a great way to preserve evidence of your injuries before they begin to heal up.

Accident Scene Photography is Crucial

Consider all the ways to empower your employees in benefits utilization, even when it comes to auto policies. With questions, don’t hesitate to contact FullHR directly.

It’s hard to overstate the impact of clear communication on employee engagement. By maintaining open lines of communication, employers and HR leaders can help employees to better understand their responsibilities, avoid costly errors, and enjoy a shared sense of purpose with other team members.

To put it differently, robust workplace communication helps employees to better understand what’s expected of them, and what role they play in furthering the company’s mission. And, it helps employees to have a clearer sense of connection with their colleagues and supervisors. All of these effects are closely linked with strong employee engagement.

What Does Effective Employee Communication Look Like?

Leaders constantly communicate verbally, during one-on-ones and team huddles, as well as in written form, whether via handbooks or employee emails. The question is, what are the hallmarks of clear, engagement-boosting communication?

There are a few essential traits:

  • Accuracy. Accurate information reduces misunderstandings, and eliminates the need for leaders to follow-up with corrections, which can undermine their authority. Always proofread written communications for typos, and fact-check to ensure the veracity of all information provided.
  • Brevity. It’s important to provide all pertinent details in as few words as possible. Remember that employees have many people competing for their attention, and seldom have the bandwidth for long or wordy emails. Bullet points can be essential for conveying information succinctly.
  • Openness. Simply saying that you value two-way communication is not enough. Organizations ultimately need to earn employee trust by creating a safe space for employees to ask questions or offer feedback.

Ways to Improve Communication

As for specific strategies to enhance workplace communication, consider just a few suggestions.

  • Be friendly. One of the simplest and most effective ways for leaders to improve their communication abilities is simply to take an active interest in their employees, investing more time in one-on-one interactions, check-ins, and efforts to actually remember what employees say.
  • Provide rationale. Another critical step is to provide the reasoning behind every task and project, even (or especially) mundane ones. Make sure employees see how everything is connected back to your organization’s mission.
  • Set expectations. One of the cornerstones of effective workplace communication is expectations setting. Be sure that employees know what’s expected on each project, offering clear and measurable business goals whenever possible.
  • Prioritize constructive feedback. Don’t wait for annual reviews to provide employees with feedback. Try to offer ongoing feedback on a regular basis, framing it positively (e.g., areas to grow or to get even better) rather than negatively (e.g., areas where you’re falling short).

These are just a few ways in which business leaders and HR teams can step up their communication game, ultimately boosting employee engagement. We’d love to tell you more, or to discuss broader strategies for improving employee engagement. Reach out to FullHR at your convenience.

When choosing a group health plan for your company, there are a number of factors that must be considered. After all, insurance can be complicated, and this is a high-stakes decision. Choosing the right plan will not only prove financially advantageous, but it can help attract and retain top talents, as well. By contrast, the wrong plan can prove not only costly, but ineffective at improving your employee experience.

As a leading employee benefits brokerage, FullHR offers a range of options, and one that we want to highlight is our group health plan that offers a $0 deductible. In other words, this insurance plan means that employee coverage can kick in right away, with no requirement to meet a certain threshold first.

The Benefits of Choosing a $0 Deductible Group Health Plan

There are a number of benefits to choosing this plan, including:

1) It’s easier to understand.

Those of us who work in insurance are used to dealing with the technicalities of premiums and deductibles all day long. For folks who just want to know how much they’ll owe for their medical needs, thinking about deductibles can be confusing or frustrating. The $0 deductible plan provides a simple and consistent copay instead of a deductible, providing an ease of use that many employees will prefer.

2) Employees can enjoy coverage right away.

When faced with major medical needs, employees like to know that they’ll be covered by their insurance company. That’s not always the case when you’re dealing with a deductible, but thankfully, this plan allows coverage to kick in right away. Employees don’t have to worry about hitting a certain dollar amount before their insurance actually becomes useful to them.

3) It can help with employee retention.

Simply put, having a useful, easy-to-understand group health plan helps demonstrate value… and thus, it helps demonstrate the extent to which you care about your employees. As such, a good group health plan can be an invaluable way to retain top talents.

Is This the Right Plan for Your Company?

For companies with between five and 200 employees, this no-deductible plan can be a uniquely effective option. We’d love to tell you more. Reach out to FullHR with any questions or concerns.

Summer vacation season will be here before you know it. While most of us look forward to escaping the daily grind for a week or two, homeowners know all too well that worry and anxiety can tarnish an otherwise peaceful trip. Certainly, it’s very normal for homeowners to worry about damage to their home while they are not there to protect it.

Some of the most common worries include burst pipes, leaky roofs, and overflowing gutters. Though less common, sewer backups can also happen, leading to extensive damage and to complicated homeowners insurance claims.

And even if you have robust coverage in place, you can save yourself lots of money and plenty of hassle by ensuring your home is properly protected against potential sewer backup problems. A few simple preventative steps can provide great peace of mind.

What is a Sewer Backup?

Just to clarify our terms, a sewer backup refers to any instance in which subsurface water comes back up through your sewage or drainage pipes, entering your home through the toiler, shower, or sink.

A number of factors can contribute to a sewer backup, including deteriorated pipes, tree roots clogging your pipes, or the improper disposal of items such as oil, grease, and toilet paper. Poor upkeep of your municipal sewer system may also be a culprit.

While some of these factors are outside your control, others can be averted through a few basic maintenance steps.

How to Prevent Sewer Backups

To minimize your risk, we recommend:

  • Make sure that you only flush toilet paper, no other toiletry items. Sanitary products, for example, do not belong in the toilet!
  • Monitor your tree growth and call in a professional if you think a tree root might be getting too close to your sewer lines.
  • Avoid planting any new trees or bushes close to your sewer and drainage pipes.
  • Never put grease, fat, or oil down the drain, including your garbage disposal. Allow these items to congeal, then toss into the trash.
  • Line or replace any old piping.
  • Make sure you have proper exterior cleanouts and drains.
  • Hire a professional plumbing company to inspect your drains once every year or so, and to make any recommendations regarding drain cleanings.

By following these few steps, homeowners can significantly reduce their risk of sewage problems while they’re out of town, allowing them to enjoy their vacation without having to worry too much about potential homeowners insurance claims.

Friday, 24 March 2023 11:21

How to Protect Employees from Cyberbullying

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Digital technology has enabled new channels for remote communication and collaboration, making it easier than ever for team members to get their work done without being in the same building together. But as with any new technology, the positives must be weighed in light of potential drawbacks and downsides. Case in point: While digital technology has empowered employee communication, it has simultaneously increased the risk of cyberbullying.

What is cyberbullying, exactly? Simply put, it’s any kind of threatening, intimidating, or harassing behavior that’s conducted via electronic messages and digital communication. It’s something we generally associate with high schoolers and other young Internet users, but actually, cyberbullying can be incredibly common in the workplace. And the more our employees shift to remote work, the greater their exposure to cyberbullying and its negative consequences. In fact, studies have shown that threatening or harassing behavior between employees is alarmingly common in work cultures that are hybrid or remote.

Leaders and managers have to be aware of this problem, and ready to take some proactive steps to address it.

Minimizing the Risk of Cyberbullying

There are a few things that leaders can do to protect their employees from cyberbullying.

  • Develop clear policies. A good place to start is by carefully defining what cyberbullying is. Use your employee handbook to provide clarity about how your company defines things like harassment and bullying, making it clear that these definitions extend to online messaging, not just face-to-face interaction.
  • Set the expectations. It’s also important to emphasize to your employees that, when it comes to bullying, your company has a zero-tolerance policy. As you update your written policies and procedures, send out a company-wide email to outline expectations.
  • Educate employees. When employees understand what cyberbullying is, they are more likely to report it. Make sure your team members can recognize the most common types of cyberbullying: Humiliating emails or public posts, the outing of sensitive information, impersonation of a leader/manager, and intimidating text messages. Also make sure employees know the appropriate avenue for reporting these behaviors.
  • Check in with employees. If an employee provides a confidential report regarding cyberbullying, it’s important to circle back with them, not only to let them know their concern is being investigated but also to assess the effect of cyberbullying on their mental health. Often, simply taking the time to ask employees how they are doing can go a long way.

Ensure Safe Work Spaces

It’s the leader’s job to ensure a safe work environment for all employees, and that means taking the threat of cyberbullying seriously. With any questions, don’t hesitate to contact our team at FullHR.

Wednesday, 15 February 2023 08:28

How to Reduce Workplace-Based Stress

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Everyone knows what it’s like to experience stress in the workplace. It’s just a fact of life, and there’s nothing any employer can do to eradicate stress from their place of business altogether. With that said, it’s important to remember that stress is an obstacle to employee performance and productivity. And, when left unaddressed, it may even result in burnout, absenteeism, and beyond. As such, it’s prudent for employers and HR leaders to make smart, common-sense efforts to keep workplace stress in check.

The question, as ever, is how?

Tips for Reducing Workplace Stress

1) Emphasize engagement.

Studies consistently show that, when employees feel engaged with company leadership as well as with their coworkers, they are more likely to communicate about the things that are causing them anxiety. This, in turn, can result in lower levels of stress, or at least in greater resources to manage stress. Make sure your employees all have clarity about the mission of the company, and their role within it. And, provide plenty of avenues for employees to provide feedback or to raise concerns. Finally, try to be as transparent as possible with your employees, keeping them in the loop about the direction of the business.

2) Check in about mental health.

Develop a habit of regularly checking in with employees, asking them how they are doing and following up about anything that might be generating stress. Help your employees to feel seen, heard, and cared for, while also destigmatizing mental health discussions in the workplace. For employees who do voice concerns about stress or depression, be prepared to connect them with counseling referrals or other resources from HR.

3) Encourage activity.

Physical activity is an essential way to ward off stress. There are a number of ways you can encourage your employees to get up and get active: Provide subsidized gym memberships. Have walking meetings, or simply invite employees to join short walks during the lunch hour. Consider closing shop early one Friday to go for an outdoor walk together.

4) Provide tools.

Employees tend to feel stressed when they feel like they are not properly supported in their work. Use questionnaires or employee surveys to assess what tools or resources your employees need. Whenever possible, position them for success.

5) Provide autonomy.

Studies have also shown that, while employees need to be supported, they don’t like to feel micromanaged. Provide clarity about roles and expectations, and ensure you have structures for accountability in place, but also trust your employees to do the job you’ve hired them to do.

Seek HR Solutions for Your Workplace

The right resources can help you minimize stress and promote productivity in your workplace. To learn more, connect with FullHR today.

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